Guest FAQ

Clear answers before you book.

Practical answers for a stay at 16 Indigo Lane. Reservation-specific policies, current fees, and arrival instructions remain with Coastal Vacation Rentals.

01

How many guests can stay at 16 Indigo?

16 Indigo accommodates up to 14 guests.

02

How many bedrooms and bathrooms are there?

The home has 4 bedrooms and 5.5 bathrooms. Each bedroom has its own private full bathroom.

03

What is the bedroom layout?

The bedroom setup includes a king bedroom, queen bedroom, a bunk room with two twin-over-twin bunk beds and a queen futon, and a bedroom with a full-over-queen bunk bed.

04

Are dogs allowed?

Yes. 16 Indigo allows up to 2 dogs under 60 lbs each, with approval through Coastal Vacation Rentals.

05

What is the pet fee?

The pet fee is $250 per dog and is non-refundable.

06

Are cats allowed?

No. The pet policy is dogs only.

07

Is there a private pool?

Yes. 16 Indigo has a private pool beside the covered Cabana Lounge.

08

Is the pool heated?

Pool heat is available for an additional cost of $800. Pool heat can be added at checkout or after booking by contacting Coastal Vacation Rentals. It must be requested at least 14 days before check-in.

09

Is the pool open year-round?

Yes. The private pool is available year-round. Optional pool heat is available for an additional $800 and must be requested in advance through Coastal Vacation Rentals.

10

How far is the beach?

The beach is approximately 0.7 miles away, about a 5-minute bike ride or roughly a 10–15-minute walk depending on pace and route.

11

Are bikes included?

Yes. Two bikes are included through Coastal Vacation Rentals. Additional bike needs should be arranged separately.

12

How many vehicles can park at the home?

16 Indigo has parking for up to 4 vehicles: 2 in the garage and 2 in the driveway. The garage also includes an EV-friendly garage outlet for Level 1 charging with guest-provided cord.

13

Is there an elevator?

Yes. Elevator access is available for guest convenience. Children should not operate the elevator without adult supervision.

14

Is there Wi-Fi?

Yes. Enterprise-grade Wi-Fi throughout the home for streaming, remote work, and staying connected.

15

Is there a workspace for remote work?

Yes. 16 Indigo includes a large L-shaped desk in the second-floor common area, along with Enterprise-grade Wi-Fi throughout the home for streaming, remote work, and staying connected, giving guests a comfortable place for remote work, schoolwork, or checking in during their stay.

16

What coffee makers are provided?

The main kitchen includes both a drip coffee maker and a Keurig. The upstairs secondary kitchen/coffee area also includes a drip coffee maker.

17

What kitchen appliances are included?

The main kitchen includes an oversized island, gas cooktop, two sinks, beverage fridge, drip coffee maker, Keurig, blender, crockpot, toaster, and standard cookware/dining essentials. The upstairs secondary kitchen/coffee area includes an additional drip coffee maker.

18

Are there grills?

Yes. There are two gas grills: one on the screened porch and one at the Cabana Lounge.

19

Is smoking allowed?

No. Smoking, vaping, and e-cigarettes are not allowed.

20

Are parties or events allowed?

No. Parties and events are not allowed.

21

Can I charge an EV at the home?

The garage includes an EV-friendly garage outlet for Level 1 charging with guest-provided cord. Guests should bring the appropriate cord for their vehicle.

22

Are linens and towels provided?

Yes. Linens and towels are provided for the stay.

23

What is provided at check-in?

A starter kit of household supplies is provided, including initial toilet paper, paper towels, dish soap, a sponge, trash bags, laundry or dishwasher pods, and basic toiletries. Guests should plan to restock for longer stays.

24

Who handles reservations and guest support?

Reservations, guest services, and stay support are handled by Coastal Vacation Rentals. Guests can check live rates and availability through Coastal Vacation Rentals.

25

What is the minimum booking age?

The minimum age to book 16 Indigo is 25.

26

Is there a minimum stay?

Minimum stays generally start at three nights and may vary by season, property, or booking window. Confirm the final requirement with Coastal Vacation Rentals.

27

What are check-in and check-out times?

Check-in is 4:00 PM and check-out is 10:00 AM.

28

How many Sea Pines car passes are included?

Reservations include two Sea Pines car passes. Additional passes may be available only up to 16 Indigo’s four-vehicle maximum; confirm availability with Coastal Vacation Rentals.

29

How will I receive check-in instructions?

Coastal Vacation Rentals provides check-in instructions before arrival after payment and rental agreement requirements are complete.

30

Who should guests contact during the stay?

Contact Coastal Vacation Rentals for guest support, property questions, or emergencies during the stay.

31

Are any activities included with the stay?

Coastal Vacation Rentals currently lists a complimentary activities program for 16 Indigo that includes 2 backpack beach chairs, an umbrella, 2 adult bikes, dolphin tour access, golf at participating local courses, and mini golf, with a stated value of up to $300 in daily activities. Program details can vary by stay, season, and Coastal Vacation Rentals’ current terms, so guests should confirm final inclusions with Coastal Vacation Rentals.

32

Where can I find cancellation and payment terms?

Coastal Vacation Rentals provides the current cancellation, payment, rental agreement, and booking terms for every reservation.

16 Indigo · Sea Pines

When you’re ready, Coastal Vacation Rentals handles the rest.

Rates, live availability, reservations, and guest support are handled through Coastal Vacation Rentals.

Sleeps 14 · 4 Bedrooms · 5.5 Baths

Professionally managed by Coastal Vacation Rentals