Guest FAQ

Clear answers before you book.

Practical answers for a stay at 16 Indigo Lane. Reservation-specific policies, current fees, and arrival instructions remain with Coastal Vacation Rentals.

01

How many guests can stay at 16 Indigo?

16 Indigo accommodates up to 14 guests, including use of the queen futon.

02

How many bedrooms and bathrooms are there?

The home has 4 bedrooms, including two bunk rooms, and 5.5 bathrooms, including the cabana bathroom. Each bedroom has its own private full bathroom.

03

What is the bedroom layout?

The bedroom setup includes a king bedroom, a queen bedroom, a bunk room with two twin-over-twin bunk beds and a queen futon, and a bedroom with a full-over-queen bunk bed.

04

Are dogs allowed?

Yes. 16 Indigo allows up to 2 dogs under 60 lbs each, with approval through Coastal Vacation Rentals.

05

What is the pet fee?

The pet fee is $250 per dog, plus applicable taxes, and is non-refundable.

06

Are cats allowed?

No. The pet policy is dogs only.

07

Is there a private pool?

Yes. 16 Indigo has a private pool beside the covered Cabana Lounge.

08

Is the pool heated?

Pool heating is optional and available for an additional charge. Arrange it with Coastal Vacation Rentals in advance and confirm current pricing and terms.

09

Is the pool open year-round?

The private pool is available year-round. Optional heating costs extra; confirm availability, pricing, and advance notice with Coastal Vacation Rentals.

10

How far is the beach?

The beach is approximately 0.7 miles away. Walking and biking times vary with your route, pace, weather, and beach gear.

11

Are bikes included?

Yes. Two adult cruiser bike rentals are included for eligible stays through Coastal Vacation Rentals; confirm arrangements and current terms. Additional bike needs should be arranged separately.

12

How many vehicles can park at the home?

16 Indigo has parking for up to 4 vehicles: 2 in the garage and 2 in the driveway. The garage also has an outlet for Level 1 EV charging; bring the appropriate charging cord.

13

Is there an elevator?

The elevator serves all three levels and is available to all guests. Children should not operate it without adult supervision.

14

Is there Wi-Fi?

Yes. Wi-Fi is available throughout the home.

15

Is there a workspace for remote work?

Yes. 16 Indigo includes a large L-shaped desk in the second-floor common area, with Wi-Fi available. This is a shared common-area workspace, not an enclosed office.

16

What coffee makers are provided?

The main kitchen includes both a drip coffee maker and a Keurig. The upstairs coffee area also includes a drip coffee maker.

17

What kitchen appliances are included?

The main kitchen includes an oversized island, gas cooktop, two sinks, beverage fridge, drip coffee maker, Keurig, blender, slow cooker, toaster, and standard cookware and dining essentials. The upstairs coffee area includes an additional drip coffee maker.

18

Are there grills?

Yes. There are two gas grills: one on the screened porch and one at the Cabana Lounge.

19

Is smoking allowed?

No. Smoking, vaping, and e-cigarettes are not allowed.

20

Are parties or events allowed?

No. Parties and events are not allowed.

21

Can I charge an EV at the home?

The garage has an outlet for Level 1 EV charging. Bring the appropriate charging cord for your vehicle; this is not a dedicated charging station.

22

Are linens and towels provided?

Yes. Linens and towels are provided for the stay.

23

What is provided at check-in?

A starter kit of household supplies is provided, including initial toilet paper, paper towels, dish soap, a sponge, trash bags, laundry or dishwasher pods, and basic toiletries. Guests should plan to restock for longer stays.

24

Who handles reservations and guest support?

Reservations, guest services, and stay support are handled by Coastal Vacation Rentals. Guests can check live rates and availability through Coastal Vacation Rentals.

25

What is the minimum booking age?

The minimum age to book 16 Indigo is 25.

26

Is there a minimum stay?

Minimum stays generally start at three nights and may vary by season, property, or booking window. Confirm the final requirement with Coastal Vacation Rentals.

27

What are check-in and check-out times?

Check-in is 4:00 PM and check-out is 10:00 AM.

28

How many Sea Pines car passes are included?

Reservations include two Sea Pines car passes. Additional passes cost extra and may be available only up to 16 Indigo’s four-vehicle maximum; confirm availability with Coastal Vacation Rentals.

29

How will I receive check-in instructions?

Coastal Vacation Rentals provides check-in instructions before arrival after payment and rental agreement requirements are complete.

30

Who should guests contact during the stay?

Contact Coastal Vacation Rentals for guest support or property questions during the stay. For an immediate threat to life or safety, call 911.

31

Are any activities included with the stay?

Coastal Vacation Rentals offers an activities program for eligible stays under 28 nights. Admissions typically cover one person per activity per day, rather than the whole group. Confirm participating activities, availability, and current inclusions with Coastal Vacation Rentals before planning around them.

32

Where can I find cancellation and payment terms?

Coastal Vacation Rentals provides the current cancellation, payment, rental agreement, and booking terms for every reservation.

16 Indigo · Sea Pines

When you’re ready, Coastal Vacation Rentals handles the rest.

Rates, live availability, reservations, and guest support are handled through Coastal Vacation Rentals.

Sleeps 14 · 4 Bedrooms · 5.5 Baths

Professionally managed by Coastal Vacation Rentals